This Privacy Policy explains how Sand & Stable, a brand owned by Wayfair, collects, uses, and shares information when you visit our website at https://sand-stable.com or interact with our content. We are committed to protecting your privacy and creating a transparent experience as you explore our curated collections of furniture and decor. This policy is designed to be clear and accessible, much like the relaxed, inviting aesthetic of our brand, so you can understand your choices and feel confident in your interactions with us.
Scope and Who This Policy Applies To
This policy applies to all visitors and users of the Sand & Stable website, which is operated as an exclusive brand within Wayfair’s e-commerce platform. Whether you are browsing our farmhouse-inspired furniture, exploring coastal decor, or simply reading our style guides, this policy governs how your information is handled. It covers all data collection activities on our site, including those performed by our service providers and analytics partners on our behalf.
If you are a resident of a specific region, such as the European Union or California, additional rights may apply to you as detailed in later sections. This policy does not apply to third-party websites that may link from our pages, as those entities operate under their own privacy practices. We encourage you to review the policies of any external sites you visit.
Information Visitors Provide Directly
When you choose to interact with our website, you may provide certain information directly. This can happen when you sign up for our email newsletter to receive style inspiration and product updates, or when you use a contact form to ask a question about a specific item. The information you provide helps us assist you more effectively and personalize your experience.
For example, if you submit a review or a question about a particular piece of furniture, we may collect the name or alias you provide, your email address, and the content of your message. This information is used solely to respond to your inquiry and improve our customer service. We do not require you to create an account to browse our site, so most interactions are low on personal data requirements.
Information Collected Automatically
As you navigate through our site, certain information is collected automatically to help us understand how our content and products are being received. This includes technical data like your IP address, browser type, device information, and the pages you view. Such data is gathered through standard web server logs and similar technologies.
We also record your activity on our site, such as the products you click on, the time spent on different pages, and the referring website that brought you to us. This automatic collection helps us analyze trends, diagnose technical issues, and ensure our site remains secure and performant. The data is typically aggregated and does not directly identify you personally unless combined with other information you have provided.
Cookies and Similar Technologies
To make your browsing experience smoother and more personalized, we use cookies and similar technologies. Cookies are small files stored on your device that help our site remember your preferences, such as whether you have dismissed a banner or added items to a list. They also help us understand how you move through our site so we can make improvements.
We use both session cookies, which expire when you close your browser, and persistent cookies, which remain for a set period to remember your return visits. Similar technologies, like web beacons or pixels, may also be used to gather information about how you interact with our emails or ads. You have control over cookies through your browser settings, which we will explain in a later section.
Analytics and Site-Performance Measurement
We use analytics services to measure and understand how our website is performing. These tools help us see which pages are most popular, how visitors navigate through our collections, and where we can improve the user experience. This information is essential for making our site more helpful and efficient for everyone.
Analytics providers process data on our behalf and are contractually obligated to protect it. They may use cookies or other identifiers to track activity across sessions. The reports we receive from these services are aggregated and do not contain personally identifiable information. By analyzing this data, we can better curate our product offerings and content to match the tastes and interests of our community.
Purposes for Using Information
The information we collect is used for several key purposes that support our operation and your experience. Primarily, it allows us to provide and maintain our website, ensuring it is functional, secure, and easy to use. We use your data to respond to your questions, fulfill any requests you make, and provide customer support.
Additionally, we use aggregated data to analyze site trends, which informs our business decisions, such as which new product styles to feature. Your information may also be used to personalize the content you see, showing you products and articles that align with the relaxed, coastal-inspired aesthetic you are browsing. Finally, we may use it to communicate with you about updates, promotions, or news, but only in ways you have consented to or as permitted by law.
Legal Bases Where Applicable
In certain jurisdictions, we are required to have a legal basis for processing your personal information. For users in the European Economic Area, our legal bases include your consent, which you provide when you opt-in to marketing emails; the performance of a contract, such as when you use a feature that requires us to process your data; and our legitimate interests, which include improving our site and preventing fraud, provided they do not override your fundamental rights.
For other regions, we adhere to relevant local laws and regulations. We process data as necessary to provide the services you request and to comply with our legal obligations. Our commitment is to handle your information responsibly and in alignment with both our brand values and the legal frameworks that protect your privacy.
Service Providers and Limited Information Sharing
We do not sell your personal information. We share it only with trusted service providers who perform services on our behalf, such as website hosting, analytics, email delivery, and customer support. These providers are carefully selected and are bound by contracts to protect your information and use it only for the purposes we specify.
For instance, we may share your email address with an email service provider to send you a newsletter you requested. We may also share technical data with our security providers to help detect and prevent malicious activity. In all cases, we limit the sharing to what is necessary for these providers to perform their functions effectively and securely.
External Product Links and Third-Party Websites
Our website may contain links to other sites, including retailer partners or articles about home decor that we find inspiring. These links are provided for your convenience and reference. When you click on an external link, you are leaving our site, and we have no control over the privacy practices of that third-party website.
We encourage you to read the privacy policy of any website you visit. Our policy does not extend to the collection or use of your information by these external sites. We are not responsible for the content or the privacy and security practices of any third-party websites that may be linked from our pages.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. The specific duration depends on the type of information and the reason for processing. For example, if you contact us with a question, we may retain that correspondence for a period to reference in future interactions and to improve our service.
Analytics data is often kept in an aggregated, non-identifying form for extended periods to analyze long-term trends. When your information is no longer needed, we will take reasonable steps to delete or anonymize it so that it can no longer be linked to you.
Security Practices and Limitations
We implement a variety of technical and organizational security measures to help protect the information we collect. These include using secure connections (HTTPS), access controls, and regular security assessments. Our goal is to maintain a secure environment for your data, reflecting the care we put into our brand and products.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We encourage you to take steps to protect your own information, such as using strong passwords and keeping your devices secure.
International Processing Where Applicable
As part of a global company, the information we collect may be transferred to, and processed in, countries other than your own. These transfers are necessary for the purposes described in this policy, such as when our service providers are based in different jurisdictions. We ensure that such transfers are conducted with appropriate safeguards in place to protect your data.
These safeguards may include standard contractual clauses or other mechanisms recognized by relevant data protection authorities. Our commitment to protecting your privacy applies regardless of where your information is processed, and we work to ensure that our standards are upheld across all our operations.
Children and Age Restrictions
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from them. If you are a parent or guardian and believe we have collected information from a child, please contact us so we can take appropriate steps. We are committed to protecting the privacy of all our visitors, especially the most vulnerable.
We also do not target our advertising or services at individuals under the age of 18. Our content is designed for homeowners and renters seeking to furnish and decorate their living spaces, a audience that is typically adult in age.
Visitor Privacy Choices and Regional Rights
You have certain rights regarding your personal information. Depending on your location, you may have the right to access, correct, or delete your data. You may also have the right to object to or restrict certain types of processing, and to data portability. We are here to help you exercise these rights in a straightforward way.
If you are in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR). If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected about you and to request its deletion. To exercise any of these rights, please refer to the contact section at the end of this policy.
Browser Signals and Cookie Controls
Many web browsers offer a “Do Not Track” (DNT) signal. At this time, there is no universal standard for how websites should respond to such signals. Therefore, our site does not currently alter its data collection and use practices in response to DNT signals. We continue to monitor the development of these standards and may adjust our practices if a clear, industry-wide approach emerges.
You have significant control over cookies through your browser settings. You can choose to block or delete cookies, which may affect your ability to use certain features of our site. For more detailed guidance, please consult your browser’s help documentation. We provide this information to empower you to manage your online privacy preferences in a way that suits you.
Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will revise the effective date at the top of the policy. For significant changes, we will provide a more prominent notice on our website or via email if we have your contact information.
We encourage you to review this page periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy. Our goal is to keep you informed so you can continue to browse and shop with confidence.
How to Make a Privacy Enquiry
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, we are here to listen. While we do not provide a specific email address in this document to ensure it remains current and secure, we have established a clear process for handling privacy-related enquiries.
To reach us, please use the primary contact method available through our website. Typically, this involves visiting our official contact page or using the customer support channels provided on our site. When submitting an enquiry, please clearly state that it is a privacy-related question so it can be directed to the appropriate team for a timely response. We appreciate you taking the time to reach out and are committed to addressing your concerns in a helpful and transparent manner.
